Two Day Communication Skills Course

About the Course


Communication Skills are one of the most important skills in any organizational setup and at any level.

Acquiring the tools and techniques to develop how we send, receive and manage any message is no more an option.

This Two-Day Course helps the attendees acquire some useful techniques to upgrade this vital skill. The outline is the following:

Course Outline:

a) Why And How Do We Communicate?

b) The Power Of Non-Verbal Communication

c) Common Communication Barriers

d) Speaking Like A STAR (Situation, Task, Action, Result)

e) Aggressive, Assertive & Passive Communication Styles

f) Proper “Giving Feedback” Techniques

g) Writing Properly For A Better Message Communication

h) “I Message” Versus The “YOU Message

i) Course Wrap-Up

Profile of Trainer delivering this course:


For more details about the reservation and payments methods:

+962 777 0000 79

Course at a Glance

March 12, 2019 - March 13, 2019
2 full days from 9 am till 4 pm
English and Arabic
Type: Public
Jordan, Amman, Prime Hotel Training Venue, Shmeisani,

Reserve A Seat In This Course

Register Here

About the Member | BTA | Besst Training Academy

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BESST SARL, Business Etiquette & Soft Training, was established in 2009. The Head office is located 
in Zalka, Cite Moussa Center, Block A, 9th Floor.

At the beginning, the main services were « Soft Skills Training, MGT & HR consultancy as well as 
Heahunting and Recruitment».
With the growing business network of BESST SARL, other services were added to the above list and each service is managed by experts in the field:
- Training & Capacity Building  
- HR, MGT & Consultancy
- Recruitment & Headhunting
- Promotional Campaigns 
- Graphic Design & Advertising Services 
- Event Catering Services 

BESST SARL enjoys a very healthy reputation in the Lebanese Market as well as the MENA area.This is due 
to the professionalism, passion and persistence of the partners who are running the business.

BESST SARL entered in partnership with BANFI agency in Germany for recruitment cooperation.Thus, 
companies looking for European talent can depend on us for securing needed employees.


00961 71 914400
Lebanon, 00961, Zalka, Main Road, Cite Moussa Center, 9th Floor