Email & Business Communication
About the Course
This one-day workshop will highlight the importance of “professional good manners” in writing emails.
What is the proper structure? What are the no-go items? How to deal with anger when writing a mail?
Is intonation heard through the written text? All these questions, and much more, will be answered
in this course.
1. Introduction To Email Etiquette
(Email Privacy, Email Misuse And Abuse, Email Embarrassment, Email Misinterpretation, Routine
Messages – Requests And Replies)
2. Create Structure For Success
(Forward-To-CC-BCC, Urgent, High Importance Low Importance, Subject, Salutation, Introduction –
Body – Conclusion, Signature, Draft, Friendly Closing)...
To know more about this course check the Course Overview File.
Course at a Glance
|March 12, 2016 - March 12, 2016|
|Arabic and English|
|Jordan, Amman,, Geneva Hotel, from 9AM till 4PM.|
Course Syllabus/PDF File
- Course OverviewDownload
List of Tags
About the Member | BTA | Besst Training AcademyView More
BESST SARL, Business Etiquette & Soft Training, was established in 2009. The Head office is located
in Zalka, Cite Moussa Center, Block A, 9th Floor.
At the beginning, the main services were « Soft Skills Training, MGT & HR consultancy as well as
Heahunting and Recruitment».
With the growing business network of BESST SARL, other services were added to the above list and each service is managed by experts in the field:
- Training & Capacity Building
- HR, MGT & Consultancy
- Recruitment & Headhunting
- Promotional Campaigns
- Graphic Design & Advertising Services
- Event Catering Services
BESST SARL enjoys a very healthy reputation in the Lebanese Market as well as the MENA area.This is due
to the professionalism, passion and persistence of the partners who are running the business.
BESST SARL entered in partnership with BANFI agency in Germany for recruitment cooperation.Thus,
companies looking for European talent can depend on us for securing needed employees.
|00961 71 914400|
|Lebanon, 00961, Zalka, Main Road, Cite Moussa Center, 9th Floor|